Oral Workplace Communication

Oral Workplace Communication

4.11 - 1251 ratings - Source



The 2nd edition of this text provides an excellent, easy-to-read explanation of the tools needed to be successful on the job. Organized into easily understood 3-part chapters, qJob Talkq provides ample coverage of standard communication topics, and addresses content essential for workers in today's competitive job market. Beginning with an overview of the communication process, it then addresses skills related to diversity, listening, interpersonal relationships, oral presentations, teamwork, job search, and customer service. Because of its ease of use this guide is invaluable to those who need to present information from all walks of life: from students to trainer-facilitators to CEOs. Adult learners who develop the skills presented in this book can expect to experience more satisfying work lives, improved interpersonal relationships, and increased self-confidence.One final note, as we begin a more in-depth discussion of what constitutes good customer service. ... Establish the Need for Customer Service Good customer service can be defined in many different ways, but for the sake of discussion, anbsp;...


Title:Oral Workplace Communication
Author: Thomas Cheesebro, Linda O'Connor, Francisco Rios
Publisher:Prentice Hall - 2005-05
ISBN-13:

You must register with us as either a Registered User before you can Download this Book. You'll be greeted by a simple sign-up page.

Once you have finished the sign-up process, you will be redirected to your download Book page.

How it works:
  • 1. Register a free 1 month Trial Account.
  • 2. Download as many books as you like (Personal use)
  • 3. Cancel the membership at any time if not satisfied.


Click button below to register and download Ebook
Privacy Policy | Contact | DMCA